We help you:

  • Engage employees
  • Communicate to connect
  • Build strength from inside out
  • Collaborate to deliver results


How we can help ?

We plan and deliver the right communication for your needs.

Strategy & Consulting

  • Internal Communication assessment and planning
  • Change management support
  • Employee engagement strategy
  • Brand strategy and delivery
  • Technology implementation and adoption

Training & Coaching

  • Employee engagement
  • Writing for results
  • Implementation to Impact
  • Meetings that Matter
  • People Manager - Communicate to Connect

Technology & Tools

  • Technology implementation support
  • Communications technology recommendations
    • Employee Apps
    • Culture Engagement
    • Recognition Software
    • Ideation Software

Internal Communication Talk

Hear Priya share her insights on Communication for better business outcomes.

Meet the Team

Interdisciplinary team with big ideas and challenges.

Priya Bates

Priya Bates


Priya Bates is an award-winning professional communicator with a passion for driving strong performance from the inside out. As President and owner of Inner Strength Communication, Priya builds strategic internal communication, engagement, branding and transformational change plans that help connect the dots between business strategy and employee delivery. In her 20+ year career, Priya has led communication for organizations including Loblaw Companies Limited, HP Canada and Compaq Canada.

Priya is an Accredited Business Communicator (ABC) and recently became one of the first Certified Communication Management Professionals (CMP) in the world. In 2010, she received the Master Communicator (MC) designation, the highest honour bestowed upon a communication professional from IABC Canada. In 2016, she became an IABC Fellow, a lifetime achievement from the International Association of Business Communicators and the highest global honour bestowed on a professional communicator from the association.

Andrea Bannister

Andrea Bannister

Senior Communication Strategist

Andrea is a strategic communicator with 15+ years experience leading integrated communication programs. Passionate about the power of internal communications, Andrea helps organizations inform, engage and inspire employees.

Andrea has worked for global companies including Sun Life Financial, RSA and Deloitte. She has successfully led internal communications for diverse business areas and managed the communications for high profile global programs including mergers, reorganizations, brand and strategy launches, and culture initiatives.  A skilled corporate writer, Andrea also has extensive expertise developing programs and messages for C-suite leaders aligned with their business objectives and the needs of their employees.

Lisa Bélanger

Lisa Bélanger

Change Communication Strategist

Lisa is an award-winning strategic communicator with 15+ years of experience leading corporate and change communication programs. Lisa helps organizations inform, engage and inspire employees by delivering communications that have impact and purpose.

Lisa has served as a key communication strategist and tactician for global companies including Manulife Financial and Standard Life, and national companies such as Purolator Courier and Bell Canada. She has successfully led internal communications for C-suite leaders and managed internal communications for acquisitions, reorganizations, financial results, strategy launches, and culture initiatives.

A PROSCI certified Change Manager, Lisa has extensive expertise developing change communication programs that help achieve organizational change vision while increasing employee engagement.

Steven Gangbar

Steven Gangbar

Digital Transformation Strategist

Steven Gangbar has over 20 years of experience developing, executing, and managing communications programs for large global financial and professional services organizations. His focus has been on leveraging strategic communications to advance communication, brand, reputation, marketing, public affairs, and employee engagement goals. He has particular expertise in digital communications, change management, brand, culture, and issues management.

As an employee of PricewaterhouseCoopers, Scotiabank, Sun Life Financial, and CPP Investment Board and as an independent consultant, he has transformed communications programs to a digital-first approach, led communications for digital transformations, implemented employee value propositions and engagement strategies, and led brand programs aimed at delivering a consistent customer experience. He has expertise in assessing and transforming cultures to support transformations, integrations, restructurings, and brand redesigns.

Andrea Tubbs

Andrea Tubbs

Communication Specialist

Andrea Tubbs, owner of Swansea Communications, has a breadth of experience in marketing, communication and public relations in a variety of sectors. Her nearly twenty career has been in high tech, non profit, post secondary and for the last eight years in the real estate, tourism and hospitality industries. Andrea takes a hands-on approach to her work with all clients and thrives on executing successful and measurable campaigns within her disciplines of practice.

Andrea is an active member of the business community as President of the Columbia Valley Chamber of Commerce. She also chairs and is involved with various committees focusing on business in her region.

Andrea is an IABC member, holds a Diploma in Public Relations from the University of Victoria and a Diploma in Business Administration from Capilano University.

Recent Blog Post

Our Blog offers information, ideas, strategies on Internal Communications to extend your brand.

Recent Clients.

Meet our clients, some of the most well known companies.