What if we changed the conversation for communication success?

Internal Client (IC): I need internal communication quickly!Communication Professional (CP): Why?IC: Because we need to get a memo out from the VP of HR as soon as possible.CP: Why?IC: Because I promised her we would send one by Friday. This scenario can play out a few different ways. When the communication professional says “Yes,” and simply takes the order and […]
Are you really communicating or just creating a lot of noise?

We all know those people who love to hear the sound of their own voices. They are usually the ones we soon learn to stop listening to and start ignoring. Internal Communication can have the same result. It’s when the organization, communicator or the communication professional loves the process more than the result, the tactic […]
Internal Communication for business success from the inside-out

A few years ago, I was asked to speak to a college class on Internal Communication and I wanted it to be compelling. I wanted to open their eyes to the excitement of Internal Communication helping an organization achieve its goals. So I decided to create a more impactful, memorable explanation of what I love […]