The State of Internal Communication: Where Does Your Team Stand?

Internal communication (IC) is more than just crafting messages or sharing company updates—it’s the glue that holds organizations together. It aligns people with purpose, connects words to actions, and creates an environment where employees feel informed, included, and inspired. But the state of internal communication varies widely across organizations. Depending on resources, leadership buy-in, and […]

Finding Calm Amidst Chaos: What We Can Control and What We Cannot

The dust of the recent U.S. election may be settling, but for many, the emotions it stirred are still very much alive. Times like these can bring a whirlwind of feelings: anxiety, hope, frustration, and anticipation all rolled into one. In moments of turbulence, finding calm may seem like a luxury, but it’s actually a […]

When it comes to D.E.I, will your Fiercely Lead, Follow, Be Forced, or Fail?

In the landscape of modern business, the principles of Diversity, Equity, and Inclusion (DEI) have evolved from mere buzzwords to essential pillars of organizational success. The trajectory of DEI initiatives in the future will largely depend on how organizations choose to navigate this complex terrain. From fierce leadership to reluctant compliance, the future of DEI […]

How to Teach Employees to Ignore You: A Guide for Leaders

As a leader, you aim to inspire, guide, and engage your employees. But if you’re not careful, your communication style could unintentionally drive them to tune out. Ironically, you may be teaching them to ignore you without realizing it. Here’s how that can happen—and how to avoid it. Over-communicate Without a PurposeBombarding employees with constant […]

Are we creating DIVISIONS?

Wellbeing is for US, DEI/EDI is for THEM Are we responsible for creating divisions? Advita Patel and I are speaking at the CIPD #FestivalofWork in London, England which is attended by 5000 #HR and #internalcommunications professionals. Take a look at the hackathon from yesterday and the starkness of the work on DEI versus #Wellbeing and […]

Have more faith in your employees

Let’s talk about what makes me feel like pulling my hair out and screaming in frustration. The conversation about #employeeengagement is one of those things, especially when it comes to the Gallup survey. I do appreciate the #Gallup12 because it provides a benchmark for comparison on #engagement between organizations around the globe and in different […]

What is Belonging?

This one really resonates with me when it comes to belonging: The goal is the FEEL a PART of something versus PLAY a PART. Belonging is a feeling. Belonging is about purpose. Belonging is about contribution. Belonging is about the value you think you can bring , being valued for what you bring, and connecting […]

PRSA CommsConnect MAY 2023

The Public Relations Society of America (PRSA) CommsConnect conference in Orlando, Florida was awesome and a great opportunity for Advita Patel and I to present our book content for the first time. Here are some highlights: – Advita and I presented in person for the first time ever and confirmed that we are a great […]

The world is not standing still. You shouldn’t either

I spend a lot of time talking to people on my computer and as much as I would love to see people IRL again, I’m reflecting on the relationships I’ve built and continue to grow online. In 2021 alone: I hired my personal assistant, Charm, to get manage my schedule. She lives in the Philippines […]

Why do we struggle with Influential Conversations?

Sometimes Internal Communication and HR professionals struggle with the difficult conversations that influence leaders. We both have a unique vantage point that puts people first. We understand the nuances and the politics and can often see them objectively. I had the pleasure of supporting an IC professional in a conversation with leadership recently. We connected […]

Do you want to become a Top Employer in Canada?

At this time of year, I support organizations wanting to be recognized as Top Employers in Canada. Some have been through the application process and question why they have not been successful, others are stepping in for the first time. What I have learned over the last 20 years, is that all Top Employer Programs […]