Less judgement. More empathy.
I remember my husband and I having a conversation on homeless youth after a documentary had aired talking about young people who were out on their own because they simply didn’t want to follow the rules at home. It justified my reason to not give to those in the streets. I don’t know how they […]
Top 10 Quotes from the Strategic Internal Communication Conference
I have to admit that I am still recovering from last week’s first Strategic Internal Communication Conference in Toronto. This is the first of a series of blogs that will share insights from the conference and feedback from attendees. I first what to say thank you to all speakers, sponsors (Poppulo and Contact Monkey) and […]
Treat internal communication during change as an investment, not a cost
This morning, my husband sent me a headline of Sobeys (a Canadian grocery retailer) CEO, Michael Medline, stating that they would not “screw up” their recently-announced acquisition of Farm Boy (a smaller grocery retailer). It’s not often that a CEO proactively makes a bold statement like that and I have to admit that I am just a […]
Next Level Report confirms strategic internal communication opportunity
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Ethics and Respect for Expertise
Over the last few months, I’ve heard a recurring theme amongst my colleagues about tactics organizations and individuals are using to gain ‘free’ services and advice from experts. As a consultant, something about this conversation has touched a nerve and I feel we need to talk about it openly. It’s one thing when someone reaches […]
When traditional PR practitioners and agencies try and deliver internal communication
There has never been a better time to be a strategic internal communication professional. I’m amazed at how many leaders and organizations are reaching out for support to align their employees and internal audiences to help deliver their business goals. Even technology solutions are now focused inside-out to engage employees operationally in delivering results. My […]
What’s the difference between a Trainer, Coach and Facilitator?
When I started my Communication Career, I never realized there would be so many opportunities to use my skills. As Communication Professionals, we have to understand our stakeholders; educate people about programs and processes; ensure diverse viewpoints are heard; and consult with internal and external partners to help them accomplish their goals. That’s why it […]
Linking the role of communication to business success
I was recently helping my kids with applications to leadership clubs at their respective new schools. With a big history of volunteering and involvement, they had plenty to brag about, but their initial reaction was that they didn’t want to sound too ‘bragadocious’….apparently that’s a word now. My advice was the same I give to […]
Choosing to be a Communication Contractor
Today, I’m continuing my series on Navigating your Communication Career. Today’s focus will be on being a Communication Contractor. Here in Canada, I’m noticing this career trend more and more. If you haven’t read our first few posts in this series, here they are: Navigating your Communication Career On the Inside: Working as an In-house […]
Stephanie Thornbury joins the Inner Strength Communication Inc. team as Senior Executive, Communication and Marketing
Inner Strength Communication continues to grow and expand capabilities to deliver business results TORONTO & MONTREAL – Inner Strength Communication Inc. today announced the addition of Stephanie Thornbury ABC, as Senior Executive, Communication and Marketing effective immediately. Ms. Thornbury joins a growing team of communication strategists and practitioners who deliver culture, engagement and communication programs […]
Should I become an Independent Communication Consultant?
Should I become an Independent Communication Consultant? So I began this blog series on Navigating your Communication Career in February to help me create more discipline with blogging. It is now April and I am on my fourth part of this series in about two months, so a little slower folks but bear with me. Today we’re […]
Lisa Bélanger joins the Inner Strength Communication Inc. team in Montreal, Canada
Inner Strength Communication is growing! We recently expanded into Montreal with the addition of Lisa Bélanger as Senior Account Director, Internal and Change Communications. Lisa is an award-winning strategic communicator with 15+ years of experience leading corporate and change communication programs. She is a PROSCI Certified Change Manager with extensive expertise developing change communication programs […]