Building a Culture of Inclusivity


“I cannot recommend Building a Culture of Inclusivity enough. This book is a must-read for not only internal communication professionals, but for any leader, HR professional, or individual who wants to understand how to effectively build and communicate a strategy on diversity, equity, and inclusion within their organization.”

Adrian Croppley, Founder Centre for Strategic Communication Excellence


"Building a Culture of Inclusivity delivers on so many crucial levels with the right balance of rightly researched facts, useful frameworks and seamlessly integrated storytelling.”

Derrick Larane, Chief Operating Officer, pocstock Inc


“This brilliant book is a must-read resource for every leader seeking to understand how they can bring positive, meaningful and long-lasting change to their working environment.”

Ruchika Tulshyan, author, Inclusion on Purpose



Diversity, equality and inclusion (DEI) have never been so important in organizations and yet many feel inadequately prepared. In this guide, the authors combine their expert knowledge to provide a practical approach to bridge this skills and knowledge gap for those delivering Internal Communications.

Navigating DEI language can be difficult, but Building a Culture of Inclusivity will help Internal Communication professionals, HR and business leaders engage employees in driving culture change to ensure everyone feels valued and like they belong. This book provides a roadmap to manage tangible change consistently throughout the year and techniques that avoid inauthenticity. It also explains how to identify and move away from performative tokenistic actions and biases to help develop effective deliverables that help every colleague in their organization feel included.

This book offers support for conversations with leaders to help them drive the diversity agenda and understand the importance of cultivating a culture of inclusivity across their workforce through their internal communications. Inherently practical, Building a Culture of Inclusivity provides case studies of exemplar DEI communications, exercises for self-assessment and templates to complete to identify goals and strategies. Written by two experienced Internal Communication Professionals, this book will help you understand how to construct and sustain an inclusive workplace where progress leads to results.


Priya Bates is President and owner of Inner Strength Communication and co-founder of A Leader Like Me podcast. Based in Toronto, Canada, she is an Accredited Business Communicator and a Certified Strategic Communication Management Professionals.

Advita Patel is the Director of CommsRebel, co-host of award-winning podcast, CalmEdgedRebels and A Leader Like Me. Based in Manchester, UK, she is a Chartered PR practitioner and a Fellow of CIPR. In 2022 she was named one of the top 100 Northern Asian British entrepreneurs.

How we can support you

Building a culture of inclusivity isn’t the job of one person – it can take an army of supporters who can provide guidance and advice. We can help you with coaching, delivering workshops, undertaking inclusive communication audits, developing communication and employee experience strategies that add value and most importantly help your colleagues belong.

Get in touch and let’s have a chat.