Manager Communication & Training

Your questions Employees want to hear news from their front-line managers, how do we prepare them to communicate consistently? How do we train managers to understand their role and be more comfortable with communication? How do we prepare managers to communicate consistently? When do we use a cascade and when should information come directly from […]
Brand Strategy & Adoption

Your questions How do we create a brand look and feel that sticks? How do we ensure adoption of the brand identity by those in the organization that use it? How do we train employees on what our brand really means? How do we create an Employer Value Proposition that is aligned to our organization’s […]
Employee Engagement

Your questions How do we improve employee engagement in our organization? How do we measure employee engagement? What can we do to engage employees in delivering our strategy, living our values, and creating experiences consistent with our brand promises? How do we make our employees ambassadors of our brand? Our solutions Whether it’s a business […]
Reorganizations & Divestitures

Your questions How do we ensure that the business doesn’t stop while we make necessary changes? How do we help both those employees leaving and those staying understand why difficult decisions were made? How do we help executives, managers and leaders communicate the changes successfully when we can only tell them about the change a […]
Mergers & Acquisitions

Your questions How do we plan to communicate to employees when so much has to remain confidential before the M&A is announced? How do we set the stage for a successful integration with our launch communication plan? When should we communication? What should we communicate? How do we communicate effectively? How do we use this […]
Internal Communication Audit & Strategy

Your questions Is our existing internal communication working for us? Is internal communication connecting the dots between organizational strategy and employee delivery? Is our team working on the right priorities and projects? Do we have the right infrastructure, resources and tools, in place? What skills do our internal communication and human resources team need to […]