The biggest mistake leaders make is assuming how their people will react to news.
After 30 years working in communication, one of the biggest mistakes I’ve often seen is leaders thinking they will know how employees will react simply based on their personal opinions without checking in. What they forget is that employees:– don’t have all of the research and analysis that helped make the decisions over months and […]
Why do we struggle with Influential Conversations?
Sometimes Internal Communication and HR professionals struggle with the difficult conversations that influence leaders. We both have a unique vantage point that puts people first. We understand the nuances and the politics and can often see them objectively. I had the pleasure of supporting an IC professional in a conversation with leadership recently. We connected […]